Privacy Policy
Last updated: January 24, 2026
Definitions
“Company” means Lead Redux. “Services” means our performance-based appointment setting and lead reactivation services. “Personal Information” means information that identifies or relates to an identifiable individual. “Visitor” means any person who visits our website or submits information through it.
Information we collect
We collect contact information (such as name, email, phone number), business information (such as company name and industry), communication content you provide, and technical data such as IP address, browser type, device identifiers, and referral pages.
How we use information
We use information to respond to inquiries, provide and improve our Services, perform internal analytics, and comply with legal obligations.
Cookies and analytics
We use cookies and similar technologies to operate our website and understand usage. Analytics tools may collect information such as device type, browser, pages visited, and referring URLs.
SMS, phone, and email consent
If you provide a phone number or email address, you provide express consent to receive communications related to your inquiry or Services, including SMS, phone calls, and emails. Messages are limited to inquiry- and service-related communications. Message and data rates may apply. You can opt out of SMS at any time by replying STOP or by contacting us through the website.
Third-party sharing
We do not sell or rent Personal Information as those terms are defined under applicable privacy laws. We may share information with service providers that help us operate (such as CRM, SMS/email delivery, analytics, and hosting). We may also disclose information if required by law or to protect our rights. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data retention and security
We retain Personal Information only as long as needed for the purposes described in this policy. We use reasonable administrative and technical safeguards designed to protect information.
Your rights
You may request access to, correction of, or deletion of your Personal Information by contacting us through the website. If you are a California resident, you may have additional rights under the CCPA/CPRA. We will respond consistent with applicable law.
Children’s privacy
Our website and Services are not intended for individuals under 18, and we do not knowingly collect Personal Information from children.
Updates to this policy
We may update this policy from time to time. We will post the updated version with a revised “Last updated” date. Continued use of the website after updates constitutes acceptance of the revised policy.